Privacy Policy

At MyRemembrance, safeguarding your personal information is one of our highest priorities.
We comply with applicable data protection laws and take steps to handle your information responsibly.
By accessing or using any of our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We collect personal details directly from you when you:

  • Register for an account
  • Make a purchase
  • Share a memory, story, or tribute

This information may include:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment details (processed securely through Stripe or PayPal — we do not store card numbers)
  • Content you submit, such as stories, photos, or messages
  • Communication and notification preferences

B. Information Collected Automatically

When you interact with our services, we may automatically collect:

  • IP address and approximate location
  • Browser, device, and operating system details
  • Pages visited and on-site activity
  • Referral links or source websites

We use cookies, pixels, and similar technologies to enhance functionality and measure usage.
You may control cookies through your browser settings.

2. How We Use Your Information

We process information to:

  • Provide, maintain, and personalize our services
  • Complete orders and manage subscriptions
  • Process secure payments and reduce fraudulent activity
  • Analyze trends to improve user experience
  • Comply with legal and regulatory obligations

We do not use your personal data for targeted advertising or behavioral profiling.

3. Sharing of Information

We never sell or lease your data. Your information may only be shared with:

A. Service Providers

Trusted partners who help us deliver services, such as:

  • Stripe / PayPal (payment processing)
  • WooCommerce (e-commerce platform)
  • Google Analytics (site analytics)

All vendors must protect your data and comply with privacy regulations.

B. Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights.

C. Business Transactions

If MyRemembrance is involved in a merger, acquisition, or asset transfer, your data may be part of the transferred assets.

4. User-Generated Content

Users may contribute tributes, photographs, or videos to memorial pages. These remain your property and are used solely within our platform.

  • Content is never published or shared without consent
  • You may edit or remove your submissions at any time
  • Materials are retained only as long as needed to provide services or meet compliance obligations

5. Email Communications

  • Transactional emails (e.g., confirmations, password resets, reminders) are automatically sent as part of service delivery
  • Promotional emails are sent only with your consent. You may unsubscribe at any time using the link in the email footer

6. Cookies & Tracking

We employ cookies and related tools to:

  • Enable website functionality
  • Measure traffic and performance (Google Analytics)
  • Store user preferences

We do not use tracking cookies for retargeted advertising.

7. Data Retention

Personal data is retained only as long as necessary to:

  • Deliver services and maintain your account
  • Comply with tax, legal, or regulatory requirements
  • Resolve disputes and enforce agreements

You may request account deletion or data removal at any time by contacting
admin@myremembrance.org.

8. Your Rights

You may exercise the following rights regarding your data:

  • Request access to a copy of your information
  • Correct or update inaccuracies
  • Request deletion of your data
  • Withdraw consent for communications
  • Opt out of marketing activities

9. Data Security

We implement technical and organizational safeguards, including encryption, secure hosting,
and access controls. While we strive to protect your information, no method of transmission over
the internet is entirely secure. You use our services at your own discretion.

10. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data
from children. If such information is inadvertently collected, we will promptly delete it.

11. Rights of California Residents (CCPA)

Residents of California may request:

  • Access to the personal data we hold
  • Deletion of their personal data
  • A record of disclosures made to third parties

Requests should be submitted to
admin@myremembrance.org
with the subject line “California Privacy Request.”

12. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated
via email or a notice on our website. Continued use of our services after updates constitutes
acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled,
please contact:

TKW Industries LLC
Email: admin@myremembrance.org
Website: https://myremembrance.org

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