Terms and Conditions

1. Definitions

1.1 Company: Refers to TKW Industries LLC (“MyRemembrance,” “we,” “our,” or “us”), located at 7111 W 151st St Ste 131, Overland Park, KS 66223, USA.
1.2 Services: Our website (https://myremembrance.org), affiliated domains such as https://remembrancekey.com, and all related products, applications, and offerings.
1.3 User / You: Any individual or legal entity that accesses, registers, or uses the Services.
1.4 Account: A personal or organizational profile created to access features of the Services.
1.5 Content: All text, photos, videos, audio, or messages submitted or generated by Users.

3.1 When placing an order through our Services, you confirm that you are legally authorized to use the chosen payment method.
3.2 The information you provide must be accurate and complete
3.3 We reserve the right to decline or cancel orders in cases of suspected fraud, pricing errors, or policy violations.
3.4 Refunds and returns are subject to our Refund Policy.

4.1 You may upload or share messages, photos, videos, tributes, or similar materials.
4.2 You retain ownership of your content but grant us a limited license to use it for providing Services.
4.3 You agree not to upload unlawful, defamatory, obscene, infringing, or harmful content.
4.4 We may remove or restrict content that violates these Terms.
4.5 Certain features may involve third-party technologies (e.g., transcription, formatting, or AI tools). These providers process data only to deliver requested services.